Cashier Cheat Sheet (POS 1.0)


Search for Patrons

Quick StepsExample
  1. Enter the patron's First and/or Last Name.
  2. Tap Search.
  3. Tap the patron's name on the Result tab.
  4. Tap Select.


Charge a Patron's Account

Quick StepsExample
  1. Select the patron's purchasable items from the menu.
  2. Verify the items appear in the white Item Description box in the screen's lower left corner.
  3. Tap Process to complete check-out.


Cash payment

  1. Select the patron's purchasable items from the menu.
  2. Verify the items display in the white Item Description box in the screen's lower left corner.
  3. Tap Cash ($).

    Result The Cash Tend window displays.
  4. Enter the Amount Tender(ed).
  5. Tap Submit.
    • If the cash was for the exact amount, the transaction is complete.
    • If there is change due, tap Return to give cash to the patron OR tap Deposit to deposit the change into the patron's account.

Check Payment

  1. Select the patron's purchasable items from the menu.
  2. Verify the items display in the white Item Description box in the screen's lower left corner.
  3. Tap Check (✔).

    Result The Check Tend window displays.
  4. Enter the Check number.
  5. Enter the Amount Tender(ed).
  6. Tap Submit.
    • If the check was for the exact amount, the transaction is complete.
    • If there is change due, tap Deposit.
 

Do NOT return money on check payments. Always deposit additional money left over after a transaction into the patron's account. Returning money to a patron on a check payment will affect end of day drawer counts.


Combination Payment

Patrons can pay for a transaction with cash OR check AND money from their account.

  1. Select the Cash ($) OR Check (✔) button. Result - The Cash Tend or Check Tend window displays.
  2. Complete one of the following options.

    Payment Type

    Then…

    Cash

    Enter the exact Amount Tendered.

    Check

    Enter the Check Number and the Amount Tendered.

  3. Tap Submit.

    Result
    - A message displays stating how much was debited from the student's account.
  4. Tap OK. Result - The transaction is complete.

Deposits

  1. Tap the Deposit button.

    Result
    – The Deposit window displays.
  2. Enter the amount of cash OR information about the check being deposited.

    Tip: Orange QuickAdd buttons on the right-hand side of the screen allow you to quickly select an amount.
  3. Verify the total cash amount in the Amount Tender field is correct. This field indicates how much cash will be deposited into the patron's account.
  4. Tap the Submit button to process the deposit and add the amount to the patron's account balance.

    Result
    – A confirmation displays.
  5. Tap OK. The deposit is complete.

Voids

With the assistance of a head cashier or other administrator who has been assigned a Manager PIN, cashiers may void transactions at the POS terminal after they have been processed.

 Voiding transactions through the POS terminal must take place BEFORE the terminal is shut down. If a mistake is found after the terminal has been shut down, it must be voided on the patron’s account Journal tab within the Campus application.

Void a Transaction for Patron within Last 5 Patrons

  1. Tap Options > Last 5 Patrons.

    Result
    The Historical TX window displays.
  2. Select the patron's incorrect transaction then tap VOID TX.
  3. Enter a Manager PIN and tap Submit.  A cashier PIN will NOT work.
  4. Tap OK on the confirmation window. The void is complete.

Void a Transaction for Patron NOT within Last 5 Patrons

  1. Search for patron and tap Select.
  2. Tap Options > Patron’s TX For Today.
  3. Select the patron’s incorrect transaction and tap Void TX.
  4. Enter a Manager PIN and tap Submit.  A cashier PIN will NOT work.
  5. Tap OK on the confirmation window. The void is complete.

Continuous Serve

Continuous Serve is used when all patrons are purchasing the same menu item. Select the menu items one time, before serving the first patron.

  1. Choose the item(s) ALL patrons are purchasing then tap Done.
     
    Result
    – The screen changes to say "Ready to Serve Patrons.
  2. Patrons enter their PINs as they go through the line. You do not need to select purchasable items each time. You can search for patrons, allow patrons to enter their PINs, or scan patron bar codes to select the patron for processing.
  3. At the end of the serving period, log out of the Continuous Serve application by tapping Options > Logout > Yes.

Drawer Count

The Drawer Count should be performed at the end of each serving period.

Start the Drawer Count

Quick StepsExample
  1. Select the Options menu.
  2. Select Drawer Count from the Options Menu. This should only be done at the end of the serving period.
  3. Select Yes when the “Do you want to perform the end of serving drawer count?” verification message displays.
    Result
    The main Drawer Count screen then appears.

    Total

    The amount displayed in the Total field indicates everything in the drawer, including the total of starting cash, checks and cash. This value is calculated automatically.

    Deposit

    The amount displayed in the Deposit field indicates how much was taken in during the serving period.

     

    This is the value of the total cash in the drawer minus the starting cash.

    This value is calculated automatically.

Enter the Drawer Count

Quick StepsExample
  1. Enter the total balance of the drawer, as it existed at the start of the serving period before transactions occurred, in the Starting Cash field. For an accurate count of the cash drawer, the starting cash must be excluded from the amount of money taken in during the serving period.
  2. Enter the total value of all checks collected in the Check field.
  3. Enter the quantity of each cash denomination in the appropriate field (e.g., $0.01, $0.50, $20, $100).
  4. Verify the amounts entered.
  5. Select Submit to end the drawer count and the serving period.

     

    The drawer count can be performed as many times as needed. This is so a cashier may re-open a drawer to allow late transactions to still be included in the same drawer count.

  6. Log out or shut down the terminal.


Terminal Screen Layout

Button/Field Area

Description

Meal/Menu Tabs

Each tab contains the menu needed for a specific meal/serviceable time.

Patron Picture

The picture of the patron being served.

Grade & Name

Indicates the patron's name and current grade.

Eligibility Indicator

Indicates the patron is eligible for Free or Reduced meals. The following describes each color:
Gray - Adult/Staff Member
Green - Paid Student
Yellow - Reduced Student
Red - Free Student

Allergy Alert

Indicates the patron's allergy(s).

Student Number & Balance Info

Indicates the patron's Local Student Number and current account balance.

Cashier Options Menu

Opens the Options Menu, containing options for assisting the cashier including control over audio, display of patron pictures, a list of a patron's transactions for the current date, the last 5 patrons served, drawer count, the ability to log out as cashier and the ability to shutdown the terminal.

Item Description

Describes each item added to the patron's order. These are charged to the patron's account unless cleared via the Clear Entry or Clear All button.

Active Server Connection Indicator

Indicates whether the terminal is properly connected to the server. A red circle with a line through it indicates the Point of Sale is not currently connected to the server. Green and gold arrows pointing up and down indicate the Point of Sale is currently connected to the server.

Input Item Quantity

Indicates how many items are in the patron's current order (corresponding to the items listed in the Item Description box).

Clear Item(s) / Entry

If the Clear Entry button is tapped, the most recent item added to the patron's order (corresponding to the items listed in the Item Description box) is removed and not charged to the patron's account. If the Clear All button is selected, all data entered during a patron's order (including items listed in the Item Description box) are removed.

Item Multiplier

Allows the cashier to enter item quantities and perform other actions which require number entry.

Clear Quantity

Clears the quantity entered via the Item Multiplier.

Check Tendered

Opens the Check Tend editor, allowing patrons to pay for the meal order via check. This is an optional button made available by the Admin on the Point of Sale.

Cash Tendered

Opens the Cash Tend editor, allowing patrons to pay for the meal order via cash. The Cash Tendered button is also used to open the cash drawer for a No Sale transaction or activity. This is an optional button made available by the Admin on the Point of Sale.

Quick Deposit Check/Cash

Opens the Deposit editor, allowing cashiers to deposit checks or cash to the patron's account in real time. Cashiers cannot deposit money into a patron's account until all items have been cleared from the patron's order (via the Clear Entry or Clear All buttons). This is an optional button made available by the Admin on the Point of Sale.

Process (Debit) from Account

Charges (debits) the patron's order to their account.

Purchasable Items for Selected Meal/Menu Tab

Selectable items which are added to a patron's order when touched. These items will not be charged to the patron's account until the Process button is selected.