Recurring Payments Report

Classic View: System Administration > Payments > Recurring Payments Report  

Search Terms: Recurring Payments Report 

The Recurring Payments Reports provides the following information as of the current date:

  • Summary view of all active recurring payments currently set up in Infinite Campus.
  • Which recurring payments were not successful and the last time they were run.
What can I do?
What do I need to know?

Example Recurring Payment Report


Important Information About This Tool

  • This report includes the days and times when recurring payments processed successfully. One week of history displays in the Payment Run History.
  • A missing date in the Payment Run History, at the top of the screen, indicates the Recurring Payments were not processed that day. When this occurs, contact Campus Support.

  • A missing date in the Last Run Date column indicates the  payment has not processed. When this occurs and the Start Date for the payment has passed, contact Campus Support. If the Start Date has not been reached, the Last Run Date will be empty.

View the Payment Run History

Expand the Recurring Payment Run History to view the days and times when recurring payments processed successfully. One week of history displays.

A missing date indicates the Recurring Payments were not processed that day. When this occurs, contact Campus Support.


Group Report by Specific Columns (Grouping Options)

The report displays differently based on the grouping options you select. Select the column(s) you want to group together and drag the column(s) to the area above the table. You can select multiple columns and further group the report results.


Export an Excel File

Click the  Export  button at the top of the screen to create an Excel file. The Excel file only includes columns currently displayed on the screen and preserves the grouping options.

Example Exported Report


Field Descriptions

FieldDescription
Payer NameThe name of the person who made the payment.
Student/Staff NameThe person to whom the Food Service account or Fee belongs.
TypeIdentifies whether the payment is for a Fee or for a Food Service deposit.
Start DateThe day, set up by the payer, on which the recurring payment starts.
End DateThe day, set up by the payer, on which the recurring payment ends.
FrequencyIdentifies whether the payment is made once a month or when a Food Service account reaches a low balance.
AmountThe amount of the recurring payment. This amount does NOT include the Service Fee.
Last Run Date

The most recent date on which the recurring payment process ran successfully.

A missing date in the Last Run Date column indicates the  payment has not processed. When this occurs and Start Date for the payment has passed, contact Campus Support. If the Start Date has not been reached, the Last Run Date will be empty.

Last Run Status

Identifies whether the most recent payment was successful. This field displays the following statuses.

  • Cancelled. Indicates there was a problem with the payer's credit card and payment was not completed.
  • Successful. The payment completed.
  • Failed. The payment failed to process and was not sent to the payment platform. When this occurs, contact Campus Support.
  • Skipped. This occurs if Recurring payments was turned off.