Household Applications

Classic View: FRAM > Household Applications

Search Terms: Household Applications

Use the Household Applications tool to process applications for free and reduced price school meals.

What can I do?What do I need to know?


Important Information about this Tool

  • The Household Applications editor displays both Meal and Educational Benefits applications for a single household in chronological order. If more than one application exists, the applications are sorted chronologically by the Ref # column with the most recent reference number listed first. Selecting an application record displays additional application details.
  • Parents can submit Household Applications via the Applications/Forms section of the Portal.
    When one household has two separate household applications (different signers and different students included in the applications), to include both application in the Verification Pool, the district must create two households in Campus but give them the same address. This way, the households can file two separate applications if they are considered two economic units at the same residence.
  • Eligibilities determined through this tool automatically populate student Eligibility records. 
  • District employees must have the FRAM Processor checkbox marked on their District Assignment.
  • Adding members to the application using the Quick Add feature does not add the person as a household member in Census.
  • Adding students to the application using the Find New Person feature does not add the student as a household member in Census.
  • If you remove a student from the New Student(s) In Household section of the editor, the student is not assigned an eligibility.
  • If the student is considered Migrant, Homeless, Runaway, or Head Start, or participates in the SNAP, FDPIR or TANF programs, they are automatically approved for free benefits (eligibility of "Free").
  • All students in a household with one member having a SNAP, FDPIR or TANF benefit number are automatically approved for free benefits.
  • The application must be signed to be approved. If a signer is not selected, the application will be denied.
  • The application signer must be a person that is a household member in Census.
  • Before adding a person to the application, a thorough search should be performed in Census to be sure that the person does not have a record in Campus that can be associated with the application. If the person is not found in Census, you can use the Quick Add button; however, the person will NOT be added in Campus. They are only added to the application and cannot be the application signer.
  • When the Eligibility start date on an application is earlier than the date the application is processed, Point of Sale can automatically void and re-enter transactions at the approved eligibility rate. For this to happen, a preference called "Autocorrect transactions for backdated applications" on the  POS Preferences tool must be selected. When the preference is selected, Campus automatically updates eligible transactions. Any transaction(s) that occurred between the Eligibility Start Date and the application date are voided and the transaction is re-entered at the new rate. See the  Backdated Adjustments Report for a summary or detailed report of the transactions that were updated when an application was backdated.
  • If a paper application has lump sum student income information, enter the lump sum into Campus as a lump sum earning attached to ONE of the students in the household.

    Be sure you also make a note on the paper application that indicates a lump sum was entered and to whom the lump sum was applied. This information may be needed later if there is an audit of your food service program.


Enter a New Household Application

Tool Search: Household Applications

  1. Click the New button.
  2. Select the Application Type - Meal Benefits Application or Educational Benefits Application.
  3. Click Next. Screenshot of the Application Type Selection options, including meal or educational benefits.
  4. Educational Benefit Applications are only available if one or more schools in your district participate in Provision programs. A school must have Provision fields entered on School Information and the Educational Benefits Applications Process preference enabled on FRAM Preferences.

  5. Enter information in the Application Details.
  6. Screenshot of the New Application Detail section of the Household Application tool
  7. Select the relevant Share Permission radio buttons if the parent wishes to have their child's eligibility status shared with district programs or staff.Screenshot of the Permission Detail section of the Household Application tool
  8. The School Store and Activity Permission shares the student’s eligibility with the Campus School Store and Activity Registration tools. If the School Store setting to allow free and reduced pricing is enabled, students are charged a free or reduced price for items, activities, or athletics.

    Districts may create additional Permissions, such as for a weekend food backpack program

     This section is only available if Permissions have been created within in FRAM Preferences.
  9. Select Race & Ethnicity information.
  10. Responding to this section is optional and does not affect eligibility for free or reduced price meals. The race and ethnicity information is linked to the Household application and not to a specific person.

    Screenshot of the Race & Ethnicity section of the Household Application tool.

  11. Enter Student Details.
  12. Each student currently included in the application signer's household display. You may add or remove students as necessary. The Current Eligibility column is most likely blank; however, if a value appears, the student currently has an eligibility assigned. The student's current eligibility status should be verified, as processing this application may override the existing eligibility shown in this column. 
    Screenshot of the New Students section of the Household Application tool.Student Details Field Descriptions

      

  13. Enter the case number for SNAP/FDPIR/TANF benefits in the Case Number field.
  14. This number is issued to a household member by the agency and indicates student members are eligible for free benefits based on participation in the program. If a case number is entered, the application can be processed without an SSN being entered.

    Screenshot of the Case Number section of the Household Application tool.

  15. Enter Household Income information.
  16. Per USDA policy, income may only be whole dollar amounts.


    Screenshot of the New Income in Household Section of the Household Application tool.Member Information Field Descriptions
  17. If individuals are listed in Campus, but are not listed on the paper application, select Remove Person.
  18. If individuals are listed on the paper application but are not listed in Campus, they need to be added using the options in  Add People to a Household Application.
  19. Enter the Household Child Income amount and frequency.. This lump sum is the amount of income all children in the household receive.
  20. Select the Application Signer.
  21. Enter the Last 4 Digits of the Social Security Number provided on the application. If the applicant indicated they do not have a SSN, mark the No Signer SSN checkbox.
  22. Click the Next button.
  23. Review the results on the Review page. The Approved Eligibility lists the results for the household based on the information in their application. This can be overridden in the Override Status.
  24. Application Status Field Descriptions
  25. If selecting an Override Status, enter a comment.
  26. Click Process.
  27. A confirmation window displays and asks whether you want to print the Approval/Denial Letter. Click OK to print the letter or Cancel to return to the Household Application.
  28. Approval/Denial Letters will only generate for Meal Benefits Applications.


Amend a Household Application

Tool Search: Household Applications

The Amend button on Household Applications allows you to amend existing Meal or Educational Benefits applications.

You may update student, household, and/or income information. An application may be amended for a variety of reasons. Examples could include:

  • Household income changes
  • Completion of previously incomplete applications (such as adding a signature or Social Security Number)
  • Amending household members
  • If student categorical information changes (e.g., student starts/ends participation in SNAP, FDPIR or TANF programs or becomes/discontinues status as a homeless, runaway or migrant student)
  • Data entry mistakes/typos
When an application is amended, student eligibilities are updated accordingly.
Amendments to FRAM applications should only be done in the active school year.
Food Service users only: If the change made to the application through the Amend process changes the eligibility of students in the household, existing meal purchases made by those students may be updated.

When the Eligibility Start Date on an application is earlier than the date the application is processed, Point of Sale can automatically void and re-enter transactions at the approved eligibility rate IF "Autocorrect transactions for backdated applications" is selected on POS Preferences. When the preference is selected, Campus automatically updates eligible transactions. Any transaction(s) that occurred between the Eligibility Start Date and the Application Date are voided and the transaction is re-entered at the new eligibility pricing. See the Backdated Adjustments Report for a summary or detailed report of the transactions that were updated when an application was backdated.

If the autocorrect option is not enabled and purchases exist under an eligibility that has changed, a district staff member can manually modify those purchases on each student's account Journal.

If you amend an application from a previous school year, all of the student's food services purchases for the amended year are changed and recalculated as non-reimbursable meals.

When amending or copying a Meal or Educational Benefits Application, the Application Type cannot be changed. If the Application Type must be changed, a new application must be processed.
  1. Click the View button for the application to amend.

  2. Click the Amend button 

  3. Screenshot of the Household Applications tool, highlighting the Amend button.The application displays.
  4. Make changes to the application.
  5. Click Next to advance to the Preview step.
  6. Click Process.


Copy a Household Application

Tool Search: Household Applications

The Copy Application feature is a shortcut/alternative to re-entering and re-processing an existing household's information. Existing Meal and Educational Benefits applications may be copied, modified then processed as a new application with a new reference number. This feature is often used in transitioning household applications from the current school year into the next.

Food Service  users only: If the change made to the application through the copy process changes the eligibility of students in the household, existing meal purchases made by those students may be updated. 

If the autocorrect option is not enabled and purchases exist under an eligibility that has changed, a district staff member can manually modify those purchases on each student's account Journal.

When the Eligibility start date on an application is earlier than the date the application is processed, Point of Sale can automatically void and re-enter transactions at the approved eligibility rate. For this to happen, a preference called "Autocorrect transactions for backdated applications" on the POS Preferences tool must be selected. When the preference is selected, Campus automatically updates eligible transactions. Any transaction(s) that occurred between the Eligibility Start Date and the application date are voided and the transaction is re-entered at the new rate. See the  Backdated Adjustments Report for a summary or detailed report of the transactions that were updated when an application was backdated.

Copy an Application

  1. Click View for the application to be copied.

    The Application Type cannot be changed when copying a meal or educational benefits application. If it must be changed, a new application must be created and processed.

  2. Click the Copy button.
  3. A copy of the original application displays for editing.


Exclude a Household Application

Tool Search: Household Applications

Screenshot of an application that has been excluded. The Exclude column is highlighted.

You may exclude existing Meal or Educational Benefits applications if they are no longer relevant but should be retained for historical purposes. Excluded applications are not considered by the Verification process and may not be accurate representations of current student eligibilities or household information.

When an application is excluded, its associated eligibility is revoked. Campus changes student eligibilities to those assigned by the most current application or other existing eligibility. If no current application exists, student eligibilities are considered a default status of "Paid."

If students have purchased meals using the eligibility assigned by the application, it should NOT be excluded.

Once the verification process has started, the Exclude function cannot be used for any household applications. If an application has been selected for Verification, a notification will display when trying to use the Exclude option.

Exclude an Application

  1. Select the application to be excluded from the Household Applications by clicking View.
  2. Click the Exclude button.
  3. Click OK on the confirmation warning message.Screenshot of the Exclude warning message that displays.

 


Delete a Household Application

Tool Search: Household Applications

Infinite Campus recommends caution in deleting existing free/reduced applications. No historical record is retained when an application is deleted. As an alternative, applications can be excluded. Please refer to the Excluding Applications article.

 If students have purchased meals using the eligibility assigned by the application, it should NOT be deleted.

When an application is deleted, its associated eligibility is revoked. Student eligibilities are changed to those assigned by the most current application or other existing eligibility. If no current application exists, student eligibilities are considered a default status of "Paid."

If the application is currently selected for the Verification process, the "Delete" action is not allowed. 

Screenshot of an application selected on the Household Applications tool. The Delete button is selected and the warning confirmation pop-up displays..


Add People to a Household Application

Tool Search: Household Applications

If a household member or student is missing from the member list on the Household Application editor, use the provided Search tools to locate them in Campus and add them to the Household Application. If an adult cannot be located using the People Search tool, the person may be added by using the Quick Add option.


Before adding a person to the application, perform a thorough search to verify the person does not have a record in Campus that you can associate with the application. 

If a child will be enrolled in school at some point during the school year or at the start of the next school year, consider adding the child to the student section. Once the child is enrolled in the district, the eligibility will auto-populate for the child.

Adding Students

This scenario may apply to younger children in a household who have just started attending school and who do not currently appear as Student(s) in Household editor.

Screenshot of adding a student. The Add Student from Census button and the student to add are called out.

  1. Click Add Student from Census.
  2. In the side panel, search for the student.
  3. Select the student from the search results
  4. Click Add Students in the side panel.
  5. Click OK in the confirmation dialog box.

Add Person From Census

Screenshot of a Household Application in process, with the Add Person from Census button called out.

  1. Click the Add Person from Census button.
  2. In the side panel, search for the person.
  3. Select the person from the search results.
  4. Click Add People to add the person to the household application.

Adding People using Quick Add

The Quick Add button does NOT add the person to Campus. They are only added to the application. People added via Quick Add cannot be added to the Student section of the application.

Screenshot of a Household Application in process, with the Quick Add name option fields highlighted.

  1. Type the  First Name and Last Name in the Household Income Details.
  2. Click the Quick Add button.


Add Household Members as Students


Remove People from a Household Application

Tool Search: Household Applications

Household members may be removed from the application. The household members on the Meal or Educational Benefits Application must match what was submitted on the paper application.

Moving Students

If a person listed in Student Details is no longer a student in your district but still is listed on the household application (such as a graduated student living at home), use the Add Person from Census in the Household Income Details to search for them. Selecting to add them moves them to the Member Information.

Screenshot of a household application: the add person from Census button is called out and the search panel is open.

Removing Students

If a student is no longer part of the household, the student may be removed by clicking the Remove Student button.

Screenshot of Student Details- the Remove Student button is called out.

Removed students will not be assigned the eligibility determined for the household by the application nor count as part of the household size to determine income-based eligibility.

Removing Household Members

To remove a person from the household, select the Remove Person button in the Household Income Details.

Screenshot of a household application. The Remove button for a household member is called out.



Print Eligibility Notification Letters

Tool Search: Household Applications

You can generate a letter to send to parents/guardians indicating whether a household was approved (eligible) or denied (not eligible) for meal benefits. Immediately after processing a household application, Campus prompts you to print the approval/denial letter. You can also print the approval/denial letter directly from the Household Applications editor.

  • FRAM letters are addressed and sent to the address with the Mailing checkbox marked on the household Address tool.
  • See the FRAM Communication article for modifying and printing FRAM letters using pre-defined letter templates.
  • See the FRAM Letter Batch Report article for batch printing notification letters.
  • Letters cannot be generated for Educational Benefits applications.

Printing from the Household Applications Editor

To print an approval/denial notification letter, click View for the application. Click the Print Approval/Denial Letter button.

Click the Print Approval/Denial Letter button.

Screenshot of the Household Applications tool, highlighting the Print button.

 The letter is generated in PDF format in a new window and automatically populates the names and the eligibility of students in the household.

Example Approval/Denial Letter

Sample free/reduced letter for a household.


Field Descriptions

Tool Search: Household Applications

This article includes information for each field in each application section.

Screenshot of a processed household application, showing all fields.

New Application Type

Field

Description

Meal Benefits Application

Indicates a Meal Benefits Application will be saved within Campus.

Educational Benefits Application

Indicates an Educational Benefits Application will be saved within Campus. 

The Educational Benefits Application is only available if one or more schools in your district participates in Provision programs. A school must have Provision fields entered on the School tab and the Educational Benefits Applications Processed preference enabled on the FRAM Preferences tool.

New Application Detail

Field

Description

Application Date

The date on which the application was signed by the parent/guardian.

Effective Date

The eligibility effective date based on the approval of the application.

Expiration Date

The expiration date of the eligibility. This field is auto-populated with the Default Expiration Date entered in the FRAM Application Preferences, typically 30 days into the next school year. 

 

It is recommended not to change the auto-populated Default Expiration Date.

Determining Official

The name of the district employee (FRAM Processor) who processed the Meal and/or Educational Benefits Application. 

 

The FRAM Processor must be identified by selecting the check box in District Assignment. Only one district assignment record is needed with FRAM Processor checked to have FRAM Processor appear in the Determining Official field.

School Year

The year to which the application applies.

Opt Out Medicaid

If Yes is selected, the guardian does NOT want to be contacted by Medicaid regarding Medicaid benefits.

 

This option only displays if the Display Medicaid Opt Out checkbox is marked in the  FRAM Preferences. This option is not required in all states.

Opt Out SCHIP

If Yes is selected, the guardian does NOT want to be contacted by SCHIP (State Children's Health Insurance Program) regarding insurance benefits.

 

This option only displays if the Display SCHIP Opt Out checkbox is marked in the  FRAM Preferences . This option is not required in all states.

Permission Detail

 This section is only available if Permissions have been created within the Permission Preferences tab. 
ColumnDescription

Permission Name

The name of the established district permission(s).

Share Permission

This indicates whether or not the parent/guardian allows the district permission to share their child(ren)'s benefits eligibility with other district staff members and district programs. 

Race & Ethnicity Detail

Responding to this section is optional and does not affect eligibility for free or reduced price meals. The race and ethnicity information is linked to the Household application and not to a specific person.
ColumnDescription
Ethnicity

Indicates the household's ethnic identity. Options include

  • Hispanic or Latino
  • Not Hispanic or Latino
  • No Response
Race

Indicates the race(s) with which the household identifies. Options include

  • American Indian or Alaskan Native
  • Asian
  • Black or African American
  • Native Hawaiian or Other Pacific Islander
  • White

New Student(s) In Household

ColumnDescription

Current Eligibility

The student's current eligibility status. 

 

f there is an eligibility displayed here, the "Best Practice" recommendation would be for the FRAM Processor to investigate the existing eligibility before processing the application. If the application is processed, the existing eligibility may be overwritten or end dated depending on the existing eligibility dates. Point of Sale customers only: This could create a discrepancy between eligibilities on Point of Sale transactions processed to date.

Name

The name(s) of students included on the application.

DOB

The date of birth for the listed student(s).

School

The school in which the student is enrolled at the time of processing.

Grade

The grade level in which the student is enrolled at the time of processing.

Homeless /Runaway/Migrant/Foster/Head Start

This column indicates whether the student is considered Homeless, Foster, Runaway, Migrant, or Head Start.

Remove (button)

This button removes selected students from the New Student(s) in Household section.

New Case Number for Household

FieldDescription
Case Number

The case number for SNAP/FDPIR/TANF benefits. This number is issued to a household member by the agency and indicates student members are eligible for free benefits based on participation in the program. If a case number is entered, the application can be processed without an SSN.

If one member in a household participates in one of the benefit programs listed, all students within the household are automatically considered eligible for free benefits.

Income in Household

 Per USDA policy, income may only be whole dollar amounts.
FieldDescription

App Sign

This radio button indicates the household member who signed the application. An application must be signed to be processed. If a signer is not selected, the application will be denied because it has not been signed.

Checkbox

The checkbox allows you to select household members to remove or to add to the student section of the application.

Name

The names of household members included on the application.

DOB

The date of birth for the listed household members. 

 

As of the E.1222 Release Pack: If Human Resources functionality is enabled, date of birth information will not display for staff members unless they have a current student enrollment for the reporting year.

Campus does not currently use this field. The number for SNAP/FDPIR/TANF benefits is entered in the Case Number field.

Work

The household member's regular earnings from employment. The amount is followed by a letter in brackets [ ] to indicate how often the amount is received:

  • M Monthly (12 payments annually)
  • SM Semi-monthly (24 payments annually)
  • BW Bi-weekly (26 payments annually)
  • W Weekly (52 payments annually)
  • A Annual (1 payment annually)

     

    This option is only available if your administrator has not chosen the Hide Annual (Yearly) option on the Application Preferences tab.

Welfare, CS, Alimony

The amount of welfare, child support or alimony the household member receives. The amount is followed by a letter in brackets [ ] to indicate how often the amount is received:

  • M Monthly (12 payments annually)
  • SM Semi-monthly (24 payments annually)
  • BW Bi-weekly (26 payments annually)
  • W Weekly (52 payments annually)
  • A Annual (1 payment annually)

     

    This option is only available if your administrator has not chosen the Hide Annual (Yearly) option on the Application Preferences tab.

Pension, Retirement, SS

The amount of pension, retirement or social security benefits the household member receives. The amount is followed by a letter in brackets [ ] to indicate how often the amount is received:

  • M Monthly (12 payments annually)
  • SM Semi-monthly (24 payments annually)
  • BW Bi-weekly (26 payments annually)
  • W Weekly (52 payments annually)
  • A Annual (1 payment annually)

     

    This option is only available if your administrator has not chosen the Hide Annual (Yearly) option on the Application Preferences tab.

Other Income

The miscellaneous income the household member receives. The amount is followed by a letter in brackets [ ] to indicate how often the amount is received:

  • M Monthly (12 payments annually)
  • SM Semi-monthly (24 payments annually)
  • BW Bi-weekly (26 payments annually)
  • W Weekly (52 payments annually)
  • A Annual (1 payment annually)

     

    This option is only available if your administrator has not chosen the Hide Annual (Yearly) option on the Application Preferences tab.

Remove (button)

This button allows you to remove household members from the application.

Add Student (button)

This button allows you to add selected people to the Student section of the application. Only students entered in  Census  may be added. 

 

It is possible to add a non-enrolled child to the student section. If a child will be enrolled in school at some point during the school year or at the start of the next school year consider adding the child to the student section. Upon receiving an enrollment the eligibility will auto-populate for the child.

Last Name / First Name / Quick Add (button)

These fields allow you to add household members to the application if a household member is missing from the member list.


Before adding a person to the application, perform a thorough search to be sure that the person does not have a record in Campus that can be associated with the application. The Quick Add button does NOT add the person to Campus. Quick add only adds the person to the application. People added via Quick Add cannot be added to the Student section of the application.

Application Status

FieldDescrption

Household Income

The sum of all income for all people in the household, as reported on the application and displayed in the Work Earnings; Welfare, Child Support, Alimony; Pension Retirement, Social Security; and Other Income columns for all household members. The amount is followed by brackets that indicate how frequently the income is received. Household income totals and household size are compared with federal income guidelines (according to values set on the tool) to determine the outcome of the household application. Income is annualized if there are multiple frequencies entered. If all income frequencies entered are the same, it is not annualized.
 
See the FRAM > Income Guide tool for more information.

Household Size

The number of people in the household (based on the application).

Approved Eligibility

The eligibility assigned to a student included on the application.

  • Free: Students included on the application are eligible for free benefits.
  • Reduced: Students included on the application are eligible for reduced benefits.
  • High Income. Students included on the application are NOT eligible for benefits and the application will be denied based on the household earning a high income.

Application Status

The value in this field indicates the status of the household Meal or Educational Benefits application. The following statuses may apply:

  • Complete: Income Approval. The application will be approved because it meets federal income guidelines. The household will be awarded free or reduced benefits with an eligibility value of "Free" or "Reduced."
  • Complete: Categorical. The application will be approved as categorical based on a SNAP, FDPIR, TANF, Migrant, Homeless, Runaway or Head Start student status. This household/student will be awarded free benefits with an eligibility value of "Free."
  • Complete: Foster Approval. The application was approved based on the student's status as a foster child. This household/student will be awarded free benefits with an eligibility of "Free."
  • Complete: High Income. The application was denied because the household exceeded the federal maximum household income allowed for benefits. This household will not be awarded benefits and will have an eligibility value of "Paid."
  • Incomplete: Missing Applicant Social Security Number. This application was denied because a SSN was not provided by the application's signer. This household will not be awarded benefits and will retain previously assigned eligibilities. 
  • Incomplete: Missing Applicant Signature. This application was denied because a signature was not provided by the application's signer. This household will not be awarded benefits and will retain previously assigned eligibilities.

Reference Number

The application number that is used for reference purposes.

Application Name

The name of the application's signer or the household name under which the application is filed (per the setting of the Auto Fill Application Name field of the FRAM Preferences). If online Meal Benefits Application is enabled the default value will be the name of the Application Signer.

Override Status

This dropdown list allows you to override the Eligibility status. The application will be approved based on the Override Status selected. The Override Status does not apply to Foster children and is not available for Categorical application.

Override Reason

The reason why the Determining Official (FRAM Processor) chose to override the original Eligibility, determined by the application, with the value shown in the Override Status field.

Application Eligibility Approval by Student

FieldDescription

Name

The name(s) of students included on the application.

Approved Eligibility

The eligibility assigned to a student included on the application.

  • Free. Students included on the application are eligible for free benefits.
  • Reduced. Students included on the application are eligible for reduced benefits.
  • High Income. Students included on the application are NOT eligible for meal benefits and the application will be denied based on the household earning a high income.

Certified Type

The criteria determining the value in the Approved Eligibility column.

  • Direct
  • Categorical
  • Income
  • Override
  • Runaway
  • Foster
  • Migrant
  • Homeless
  • Declined
  • Denied
  • Did Not Apply
  • Socioeconomic Status
  • Head Start