Supported Platforms

This page contains information on the platforms generally supported for use with Infinite Campus.

For recommended browser settings, see the following article: Recommend Browser Settings

Districts may be required to update to the most recent version of Infinite Campus in order to resolve a specific issue(s).

Upcoming Changes to Supported Platforms

No notable upcoming changes at this time. 

Supported Browsers

The following table displays supported combinations of browsers for general use of Infinite Campus.

Being as Infinite Campus is web-based, the supported browsers table below does not list Operating System versions as they are unnecessary. As long as a computer is able to access Infinite Campus using a combination of operating system/browser/versions listed below, it does not matter what version of Windows, MacOS, or ChromeOS the computer is running.

Windows
BrowserSupported Version
ChromeInfinite Campus supports the current and most recent previous version of Chrome.
FirefoxInfinite Campus supports the current and most recent previous version of Firefox.
EdgeInfinite Campus supports the current and most recent previous version of Edge.
Mac
BrowserSupported Version
SafariSafari 12.x
Infinite Campus supports all versions of Safari currently supported by Apple.
ChromeInfinite Campus supports the current and most recent previous version of Chrome.
FirefoxInfinite Campus supports the current and most recent previous version of Firefox.
ChromeOS (Chromebook)
BrowserSupported Version
ChromeInfinite Campus supports the current and most recent previous version of Chrome.

To ensure the best performance and compatibility, Infinite Campus recommends running the most up-to-date version of ChromeOS.


HR users will need to allow the use of the Flash plugin.

Due to ChromeOS lack of Java support, Cafeteria Serve and Schedule Wizard will not be accessible within Infinite Campus.
iOS
The Infinite Campus web application (with the exception of Teaching Center and Campus Student/Parent) is currently not supported for use on iOS devices.
Android
The Infinite Campus web application (with the exception of Teaching Center and Campus Student/Parent) is currently not supported for use on Android devices.

Third-Party Software Minimums

The following table describes the Infinite Campus-supported minimum versions of third-party software needed to properly use Infinite Campus.

Java VersionCampus .1809+

Standard Version 8 (Java 1.8_152+)


Please avoid upgrading to Java 1.8_221+ due to the information described in the warning below.

Oracle, who owns the version of Java we use in our products (i.e. Java Webstart is used in Schedule Wizard), decided to transition to a paid licensing model from their formerly free model. For Campus users, this change began to take place in April 2019 when Java 8 version 211 became available.


At this time, users who attempt to apply the Java 8 version 211 update will be presented with a warning message from Oracle that tells them they need to purchase a commercial version of Java to continue using it.


Districts should NOT download and install Java updates beyond Java 8 version 202 for now. Infinite Campus is transitioning our application to utilize the OpenJDK version of Java (and Webstart). Once a fully integrated version is available, customers will be transitioned to that. In the interim, Java 8 v.202 is a fully stable and secure version and there is no immediate need or benefit to update a Java installation beyond that. We will keep customers updated should this change.


Please see the Schedule Wizard article for more information about this requirement. 

Campus Student and Parent App

Campus Student and Parent Apps apps are designed to provide real-time access to student information such as grades, assignments, attendance, schedules, and announcements. 

These apps can be downloaded from the Apple App Store and Google Play. The following devices/OS versions are supported:

DeviceMinimum OS
Apple iOS Devices (iPod Touch, iPhone, iPad)iOS 11.0+
Android Devices (Phones and Tablets)Android 5.0+

Accessing Infinite Campus on Mobile/Tablet Devices

With each release, Infinite Campus continues to work on and improve the user experience of accessing the Infinite Campus web application on mobile and tablet devices. Responsive design throughout the product allows tools to resize based on a device's screen size and resolution and navigation throughout the product allows for touchscreen interaction.

Please note there are some Infinite Campus features which use Java or Flash which aren't supported on today's mobile operating systems.

Point of Sale Terminal Minimums

The following table indicates the recommended minimum operating requirements for use of Campus Food Service on Point of Sale terminals:

Infinite Campus does not support Campus Food Service running on Macintosh-based terminals at this time. All terminals must be PC based.


Supported Minimums
Infinite Campus recommends users operate at or above the levels listed below.
Operating Systems

Supported: Windows 8.0, Windows 10

Recommended: Windows 10


Districts are responsible for the management of Windows updates on Point of Sale (POS) terminals.
Following Microsoft's end of life for POSReady7, Infinite Campus no longer supports POSReady7 as of 10/12/2021
ProcessorIntel Celeron E1500 64-bit @ 2.2 GHz (Dual-Core)
Memory4GB DDR2
Hard Drive160GB 7200RPM SATA-300
Network Connection10/100 full duplex wired
Java
Not applicable for POS 2.0
Java requirements are only applicable for systems on v.1.0.

Java 1.8.x
Campus recommends using the 64-bit version of Java. Please avoid upgrading past Java 1.8_202 due to incompatibility issues.

Oracle, who owns the version of Java we use in our products (i.e. Java Webstart is used in POS and Schedule Wizard), decided to transition to a paid licensing model from their formerly free model. For Campus users, this change began to take place in April 2019 when Java 8 version 211 became available.


At this time, users that attempt to apply the Java 8 version 211 update will be presented with a warning message from Oracle that tells them they need to purchase a commercial version of Java to continue using it.


Districts should NOT download and install Java updates beyond Java 8 version 202 for now. Infinite Campus is transitioning our application to utilize the OpenJDK version of Java (and Webstart). Once a fully integrated version is available, customers will be transitioned to that. In the interim, Java 8 v.202 is a fully stable and secure version and there is no immediate need or benefit to update a Java installation beyond that. We will keep customers updated should this change.

Campus .1809 introduces a dependency between Tomcat and Java 8. Users must update to Java 8 in order to update to Campus .1809 and beyond.


Please see this article for more information.

Service Layout functionality requires the use of Java and is only supported in a Windows environment.

Internet BrowsersPlease refer to the Supported Browser section.

Frequently Asked Questions (FAQ)

Expand the link below to view a list of frequently asked questions about Infinite Campus supported platforms:

What is a supported platform?

A supported platform is one that:

  • Infinite Campus is regularly testing during the development cycle.
  • Is available within Infinite Campus for support and developers to reproduce problems.
  • Both Authorized support contacts at the district and the Campus Support team can work with. 
  • Bugs raised against it will be given priority.

Can I get assistance with running Infinite Campus on a platform that is not supported?

If you are running Infinite Campus on an unsupported platform, we cannot guarantee providing any support for it.

How can I get Infinite Campus to be supported on a new or unsupported platform?

Supporting a new platform involves a significant investment of time by Infinite Campus. This investment includes up-front costs of setting up new testing environments, resources applied to fixing new issues, and on-going maintenance costs in the future. Therefore, we only support new platforms when there is significant demand to do so.

My organization has a standardized operation environment that Infinite Campus does not support. What can I do?

In this situation, you have the following two options:

  1. Run Campus in the unsupported environment, with the caveats mentioned above.
  2. Make an exception to your standardized operating environment and set up Campus based on its supported platforms.