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Closing Cases If a case is complete or no longer requires a response from Campus, click the Close This Case button when viewing a particular case's details. When closing a case, a dialog box will display. Here, you may optionally choose t...
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Development Issues Development issues occur when Campus functionality does not match software product requirements. Technical and Authorized Support Contacts should report any suspected issues to the Campus Support Team. We will investigate and...
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Support P ortal Technical and Authorized Contacts may submit cases online via the Support P ortal . The p ortal gives contacts an active role in managing cases by allowing them to submit new requests, add attachments, communicate with Support...
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Case Search Technical and Authorized Support Contacts have access to view and post comments on all cases for their district. A list of all cases is presented by default when selecting Cases > View Cases from the top dropdown. Cases are sorted b...
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Information on creating and managing user accounts.
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Last Updated: 12/12/2022
in Release Information
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The User Group Report provides three options for generating information about user groups. This video will review each report option.
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Last Updated: 11/28/2022
in Test Account Security Preferences Classic View: System Administration > User Security > User Preference Management > Account Security Preferences Search Term: Account Security Preferences Account Security Preferences allow you to control...
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Last Updated: 11/21/2022
in Partner-Created Tools Classic View: Student Information > General > Spotlight Search Terms : Spotlight SpotLight is a positive behavior intervention and support system within Campus using behavior data input in Campus by districts for reporting. Plus, Spo...
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Last Updated: 11/16/2022
in Partner-Created Tools Classic View: Swarm Search Terms : SWARM SWARM ( S ocial W orker A ctivity and R eferral M odule) is a fully integrated social worker activity and referral module within Campus. Districts can use SWARM to track teacher concerns, ...