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Search Terms: Fees
Making Adjustments After an Online Payment is Made
Users have the option to void a payment made online using the Fees tool, or refund the payment amount using the Payments Reporter tool.
These options are also available when adjustments are made after a fee assignment was paid online. Below is an example.
- A parent paid for a fee online for $100.
- An adjustment for $30 was made after the payment was made.
- This message appears when the amount of the adjustment is refunded to the parent.
- Clicking Continue does the following:
- The payment amount of $100 is voided and a deposit is made into the surplus.
- A withdrawal of $70 is made to pay for the new fee amount.
- A surplus of $30 remains. The online payment can NOT be refunded in the Payments Reporter tool.
- Clicking Cancel does not make the adjustment. The adjustment has to be made as a return in Payments Reporter.
