Void Food Service Transactions

Classic View: Point of Sale > Account Maintenance > Account > Journal

Search Terms: Account

Food service administrators may void erroneous transactions that have posted to the Journal.

Voiding a transaction reverses all purchased items. Specific items purchased cannot be voided individually. If several items purchased within the transaction should remain, the transaction should be voided and these items should be re-purchased through the creation of a new transaction.

Voiding Transactions

  1. Select the existing transaction to be voided from the Transaction List editor.
  2. Click the Void TX icon from the action bar. The Transaction Detail editor will appear.
  3. Select the Void Reason to indicate why the transaction is being voided.
  4. Enter a comments/details in the Description field to give more information about the voided transaction.
  5. Click Save.

Voided items will appear in red font and will be listed as adjusted debits to the account, underneath the original transaction (now shown in gray font).