View Transactions for a Food Service Account

Classic View: Point of Sale > Account Maintenance > Account > Journal

Search Terms: Journal

Transactions appear in the Transaction List editor and are filtered by your selections on the Journal Period editor. Clicking on a transaction displays additional editors with more detail on the transaction item.

The From and To dates selected on the Journal Period Editor determine which transactions are displayed in the Transaction List Editor. The default date in the From field is 30 days in the past from the current date allowing you to automatically see 30 days of account history.

The Date Type field allows information to be sorted chronologically by the "Post Date" (when the transaction was posted to the Journal) or the "TX Date" (date the transaction occurred at the Point of Sale).

In general, the Post and TX dates are the same. However, if these dates differ, the network may have gone offline before the transaction could be posted to the Journal. When this occurs, the pending transactions wait in a queue and are not posted until the network is reconnected.

Journal Period Editor

Transaction List

The Transaction List editor displays all transactions that have occurred within the Year and Month, as selected in the Journal Period editor. This editor indicates details related to the transaction for the purpose of analysis and adjustment, as necessary. The transactions appearing in this list can also viewed by patrons on the Portal Food Service tool, if this information is allowed to display, per the Portal Display Options.

When using Multi-Day Serve, students are charged for the meals on the day the meal was meant to be served to them, not necessarily on the day they received the meal.

Transaction List Editor

Column	Description
Post	The date on which the transaction was posted. In general, the Post and TX dates will be the same. However, if these dates differ, the network may have gone offline before the transaction could be posted to the Journal. When this occurs, the pending transactions wait in a queue and are not posted until the network is reconnected.
TX	The date on which the transaction occurred. In general, the Post and TX dates will be the same. However, if these dates differ, the network may have gone offline before the transaction could be posted to the Journal. When this occurs, the pending transactions wait in a queue and are not posted until the network is reconnected.
Description	The transaction type - generally a deposit or (food) purchase, but may also include adjustments, voided items and starting balances. Purchases - Each item and/or meal name is indicated (e.g., Brkfst Meal, Pizza, Milk, Ala Carte). Deposits - Made to the account are listed as "Deposit" or "Online Payment" (when applicable) with a description of the payment method listed in the Comment column. Funds Transfer - Indicates fund transfers between two bank accounts and lists both bank account numbers. Family Account Patron Name will be blank in the Journal due to the transfer not being associated with any specific patron. Corrections - Transactions corrected to the appropriate eligibility are indicated with a description of "Server corrected transaction to eligibility mismatch". Voids Entries in red font represent the action of voiding the original transaction (the preceding items in gray font). Entries in gray font are posted transactions that have been successfully voided. Voids made using Cafeteria Serve are indicated with a description of "Cafeteria Serve Void". Voids processed due to a Server reversal based on an incorrect eligibility are indicated with a description of "Server void: POS/Campus eligibility mismatch". Server void: POS/Campus eligibility mismatch indicates the eligibility showing on the POS terminal did not match the eligibility showing for the patron in Campus at the time the transaction Posted to the server. This could be caused by any of the following reasons: A student is charged for more than one reimbursable breakfast or lunch meal in a single day. Changes to a student's eligibility for reimbursable meals in Campus do not match what is being shown on the Point of Sale terminal.
Patron	The patron to whom the transaction directly relates.
Item	Entries in this column indicates type of transaction - either a deposit or (food) purchase. Purchases - each item and/or meal name will be indicated (e.g., Brkfst Meal, Pizza, Milk, Ala Carte). Deposits - to the account, it will be listed as "Deposit" with a description of the payment method listed in the Comment column. Entries in gray font are posted transactions that have been successfully voided. Entries in red font represent the action of voiding the original transaction (the preceding items in gray font).
#	The number of Purchasable Items. Deposits will have a value of "1."
Debit	This column indicates a purchase or adjustment amount that reduced the current account balance.
Credit	This column indicates a deposit or adjustment amount that increased the current account balance.
Run Balance	This column provides the running total of the patron's balance based on the transaction's post date.
Net	The total amount of debits (total of Debit column) and credits (total of Credit column) for the selected month.
End of Month Balance	The balance as of the last day of the selected month. If the current month is selected, the balance of the current date (will be the same as the Current Balance).
Current Balance	The current balance of the account, as of the current date.

When a transaction or transaction item is selected from the Transaction List editor, additional details will display.

Transaction Detail

To view a summary of a transaction, click on the main transaction (indicated by the line that also contains the Post and TX dates).

Field	Definition
Patron	The person for whom the transaction was posted.
Account Number	The number of the account to which the transaction was posted.
Transaction Date	The date on which the transaction occurred. If the transaction was voided (with the exception of a void due to an eligibility mismatch), the date on which the void was processed is reported.
Post Date	The date on which the transaction was posted to the server. If the transaction was voided (with the exception of a void due to an eligibility mismatch), the date on which the void was processed is reported. In general, the Post and TX dates will be the same. However, if these dates differ, the network may have gone offline before the transaction could be posted to the Journal. When this occurs, the pending transactions wait in a queue and are not posted until the network is reconnected.
Cashier/Manager	The name of the cashier or food service manager who was logged on at the time when the transaction was processed. As of the E.1146 Release pack, when a transaction is voided, the server/cashier who processed the void will appear in this field. If a voided transaction due to a mismatch in eligibility was corrected with a new transaction, this field will appear blank and a Description of "Server corrected transaction to eligibility mismatch" is displayed.
Terminal	The terminal on which the transaction was processed. If Cafeteria Serve functionality was used, "Cafeteria Serve" will display in this field.
Payment Method	The method of payment used for the deposit. Possible values include: Cash, Check and Credit Card.
Reference #	The number related to a check or credit card, when a deposit type of payment method is used.
Description	Standard description and/or comments on the transaction.

Transaction Item Detail

This editor is not applicable to all transactions.

To view information about transaction items, click on one of the item lines under the transaction.

Transaction Item Detail

Field	Description
Type	The type of transaction: Debit - The amount of money charged to the patron's account. Credit - The amount of money credited to the patron's account.
Purchasable Item	Indicates the item purchased. This field will also report as Deposit if the transaction was a deposit into the patron's account.
Quantity	The number of Purchasable Items. Deposits will have a value of "1."
Amount	The dollar and cent amount to be credited (deposit) or debited (purchase).

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View Transactions for a Food Service Account

Transaction List

Transaction Detail

Transaction Item Detail

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