If your questions extend "below the fold", consider organizing with topics. Use the TOC only if your FAQ list has more than one topic.
{Briefly describe the scope of the FAQ in 1-2 sentences. For example, explain if the FAQ covers the full scope of the product or a specific task or feature.}
H2 = Topic
- These are in your TOC
- Organize in logical order - by setup, by what comes first, etc.
- If there is no logical order, use alphabetical
H3 = questions
Begin questions with question words - What, Where, How, When, Why
Don't use expand/collapse
Keep questions concise.
Provide a complete answer, and link to supporting when appropriate.
Topic 1
{Create a section to group related questions if needed.}
Question 1
{Answer the question and provide links to more information.}
Question 2
{Answer the question and provide links to more information.}
Question 3
{Answer the question and provide links to more information.}
Topic 2
{Create a section to group related questions.}
Question 1
{Answer the question and provide links to more information.}
Question 2
{Answer the question and provide links to more information.}
Question 3
{Answer the question and provide links to more information.}
